Privacy Policy

Last updated: 22 October 2026. This notice describes personal data processing when you visit chixtech.sk or communicate with us, under Regulation (EU) 2016/679 (GDPR) and Slovak Act No. 18/2018 Coll. on personal data protection.

Controller and contact

The controller is Chix technologies s. r. o., company ID 56869126, Turčianska 1147/16, 821 09 Bratislava – Ružinov, Slovakia. For privacy questions or requests, email info@chixtech.sk or call +421 949 183 776.

Purposes, data and legal bases

When you contact us through the enquiry form, by email or by phone, we usually process your name, business contact details, company and the content of your message to respond, assess your enquiry and agree on next steps. For a company’s contact person, the basis is our legitimate interest in B2B communication (Article 6(1)(f) GDPR). Where the individual is personally the prospective contracting party, such as a sole trader, steps taken at their request before a contract are based on Article 6(1)(b) GDPR. You may object to processing based on legitimate interest. We do not use these data for advertising profiles or automated decisions with legal or similarly significant effects.

For contracts, we process the identification and contact data of the contracting party or its representative, order information and billing data. Where an individual is the contracting party, necessary contractual processing relies on Article 6(1)(b) GDPR; for a company’s contact persons it relies on Article 6(1)(f) GDPR. Accounting and tax duties rely on Article 6(1)(c) GDPR, in particular Slovak Act No. 431/2002 Coll. on accounting and Act No. 222/2004 Coll. on VAT. Hosting server logs may contain an IP address, request time and requested URL for operation, diagnostics and security under Article 6(1)(f) GDPR. The public enquiry form is active. When you use it, we process the information you enter and any files you attach to handle your enquiry.

Is providing data mandatory?

Sending an enquiry is voluntary, but without contact details and a basic description we cannot respond. To conclude and perform a contract, we need to identify the contracting party and meet statutory accounting and tax duties; without the necessary data we may be unable to conclude or perform it. Reading public pages does not require registration.

Recipients and international transfers

Access is limited to authorised employees of the controller who need the data for their work. The website is hosted by Websupport s. r. o. (company ID 36 421 928); we use the paid Google Workspace service for business email. Providers process technical or communication data only as needed to provide the service, not for their own marketing. We disclose data to competent authorities when required by law.

Google Workspace may involve access to or transfers of data outside the European Economic Area. We have accepted Google’s Cloud Data Processing Addendum. Under that addendum, transfers to the United States take place under the EU–US Data Privacy Framework and the European Commission’s adequacy decision (Article 45 GDPR); transfers to other countries without an adequacy decision are governed by the European Commission’s Standard Contractual Clauses (Article 46(2)(c) GDPR). You may request a copy of the applicable safeguards at our contact address.

Retention

We keep enquiry correspondence while handling it and then for no more than 24 months after the last substantive contact, unless a contractual relationship follows. Data needed to establish or defend a specific legal claim may be kept until the applicable limitation period expires; the general limitation period in Slovak commercial relationships is four years unless the law provides otherwise. Accounting documents and generally invoices are retained for ten years after the year to which they relate.

The hosting provider, Websupport s. r. o., retains access and error logs for 30 days and then deletes them from its servers. We can access the logs via FTP for 14 days. If we separately retain records of a specific security incident, we keep them only as long as necessary to resolve it and protect legal claims.